My Urchin stats haven't worked since Thursday. I get only 0's. Anyone else having this problem?
Full Version: Urchin Down?
Yeah the same thing is happening to me too. Something must be up because I've had orders on days when Urchin said no one was at my site.
I received this response to my ticket:
QUOTE
We are currently experiencing an issue with our stats servers that is causing a delay in the creation of daily reports. Our Server Administrators are aware of the problem and will have it resolved without any loss of reports. We apologize for any inconvenience this may cause.
QUOTE(purplekitty @ Apr 17 2005, 04:31 PM)
I received this response to my ticket:
[right][snapback]74123[/snapback][/right]
QUOTE
We are currently experiencing an issue with our stats servers that is causing a delay in the creation of daily reports. Our Server Administrators are aware of the problem and will have it resolved without any loss of reports. We apologize for any inconvenience this may cause.
[right][snapback]74123[/snapback][/right]
So far, I have lost stats for Friday and Saturday. Sunday's stats are fine.
Hello,
The Urchin stats are now operational. We are in the process of recreating the missing stats. If you sites stats have not been updated, please create a ticket and we will be glad to recreate them.
Sorry again for any inconvenience this may have caused you.
Thank you for using MonsterCommerce.
The Urchin stats are now operational. We are in the process of recreating the missing stats. If you sites stats have not been updated, please create a ticket and we will be glad to recreate them.
Sorry again for any inconvenience this may have caused you.
Thank you for using MonsterCommerce.
Hello,
My stats are not operational, nor are the the missing recreated.
Rungreen
My stats are not operational, nor are the the missing recreated.
Rungreen
QUOTE(JenniferS @ Apr 19 2005, 01:22 AM)
Hello,
The Urchin stats are now operational. We are in the process of recreating the missing stats. If you sites stats have not been updated, please create a ticket and we will be glad to recreate them.
Sorry again for any inconvenience this may have caused you.
Thank you for using MonsterCommerce.
[right][snapback]74363[/snapback][/right]
The Urchin stats are now operational. We are in the process of recreating the missing stats. If you sites stats have not been updated, please create a ticket and we will be glad to recreate them.
Sorry again for any inconvenience this may have caused you.
Thank you for using MonsterCommerce.
[right][snapback]74363[/snapback][/right]
My stats are also not there since Thursday. Please fix this issue.
My stats reflect an increase of 700+ sessions in one day, which I know has to be a mistake. Also, I show "zero" stats for 2 days this week 
I opened a support ticket and hope they fix this soon.
I opened a support ticket and hope they fix this soon.
This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.