Welcome aboard Megan, Tiffany and Sarah!

In anticipation of 4.0 migration and to expand our support infrastructure, MonsterCommerce has added three new members to our team...

Sarah will be helping Jim answer inbound sales calls while Tiffany and Megan help in tech support and 4.0 migration.

Tiffany and Megan will be training foir the next two weeks... if you get the chance to speak with them, please welcome them to the team (and please be patient with them). We don't want to scare them away on one of their first days on the job! hehe

Thanks for the update Captain. It's always nice to know whats going on over there.

Welcome to the team Tiffany, Megan & Sarah!

Yes, welcome......I want a job..............It is not fair.........ha ha.

If you guys are reading this, well you are lucky to work there, you are sure to have fun around such a great staff and enviroment, as well as learn from the best. Good Luck

Good to see is bolstering it’s already industry leading customer support group. I’ll never forget the first time I called for tech support and was shocked that I didn’t get dropped in auto attendant hell or have to wait on hold for 45 minutes. Bless you support. Bless you.

Capt., I thought (only for a second) that with the success of this forum you’d go the other direction and decease your call center. Then take the all too familiar (read: Satanic) path of offering “free” support via email or this forum and charging for telephone support.

Toll Free Phone Support is here to stay...

Just kind of curious. Any of them single? LOL
Good to see that is a fair employer that hires for skills and not for their sex or race.
Way to go Captain! I'd love to work for you myself, but I will soon be making more working for my own company! LOL
Keep up the good work, you definitely will be one of the few that last for a long time.

Strap,

Are you and Ultimate having a contest to see who can kiss Capt's butt the most? I'd say you're neck and neck, rounding the far side and heading for the finish line...

They're just so good over there that it seems that way Saxon

Honestly we really appreciate the positive feedback. We always display testimonials, positive emails and forum posts in the MonsterCommerce weekly Wednesday meetings.

Your positive feedback is very much appreciated and very much needed.

Regarding kissing butt... I don't buy into that. Strap and Ultimate can be some of our toughest critics.

I like the fact that they compliment when we do well and nail us with feedback when we do something wrong.

Yeah, I think I have nailed Captain and more often than anyone. I am a big complainer when I don't think things are working the way I want them, I usually push pretty hard to get it done my way, but I have learned over the years to compromise also. is a good compromiser, good match for my company.
My mother is the actual company owner and her nickname is "barracuda" and I am nicknamed "Mini Barracuda", we can get quite mean when we need to and things are usually done our way! LOL, makes for fun family get togethers. We should be the next "osbournes" t.v. show!

Can you change your forum nickname to "Mini Barracuda"? hehe