I've had three orders get processed and authorized and kicked to Not Finalized status because the products are disappearing from the cart at checkout. Under Product information the following text is displayed - "No products found for this order". Luckily, all three customers have resubmitted their orders and they've gone thru correctly. The Not Finalized orders all have the correct dollar amount and the correct shipping amount for the orders that went through. Just no products listed. Also, Authorize.net has the transaction listed and authorized. Has anyone else seen this? Anyone at have any ideas?

TIA

Hi Hoganp -

I have not seen this particular issue you're describing before. If you haven't done so already, please submit a ticket through the Tech Support link in the admin panel of your site and one of our technicians will be sure to check it out. Thanks!

Brad

I had this happen now, too. I'll submit a ticket.