Hawkes
Aug 20 2003, 07:01 PM
I was wondering if anyone else is having address verification problems. It would appear that

Commerce is sending the country code for the United States as Un instead of US. What this does is generate a failure on the address match. Has anyone else who may be using Linkpoint had this problem?
Thanks!
MonsterCEO
Aug 23 2003, 03:05 PM
Hawkes-
Please submit this in the form of a trouble ticket and our techs will get back with you as quickly as possible.
-GUPPY
sabres00
Aug 25 2003, 12:20 PM
Hawkes-
I had one of my lead developers take a look at this and actually both Linkpoint Basic and Linkpoint API send it as "United States"... the actual words, not an abbreviation. If you are still having difficulty with this, please contact tech support at 800-353-6582 or place a trouble ticket in your admin panel. Thanks!
MartiniGuy
Oct 22 2003, 09:58 AM
Howdy. Wonderful to have found this post.
Yesterday I enabled my LinkPoint API, and every test that I did kept returning an error that stated "Please go back and correct your information" (or something close to that).
I spent about an hour with Linkpoint support and the only thing they came up with is that the shopping cart requires a "path to my Linkpoint digital certificate".
I just posted a ticket to support, but now Im wondering if that was really the issue?
Any more info or feedback from anyone using Linkpoint API would be awesome.
Incidentally, I have been using the "virtual Linkpoint" manually for over 2 years.
Cheers to all.
Jerry G.
nutrition nut
Oct 22 2003, 10:03 AM
MartinGuy- I use Linkpoint and haven't had any problems at all.
MartiniGuy
Oct 22 2003, 02:04 PM
Hey Nutrition Nut,
What steps did you take in getting set up?
Since my post, I did speak with MC support and they said that I do have to email them the path to my cert...will do that.
I just wanted to make sure Im not missing anything.
Hand keying using virtual LinkPoint is a drag.
Thanks for the response though.
Jerry G
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