ogsinc
Aug 17 2004, 08:07 PM
New user here. Was playing with the Dataport tool and ran several uploads. I aborted twice thinking the system was hung. Anyhow, I finally figured out that it just takes a lot of time. So I let the upload run until completion.
Problem is the storefront now shows a section for each time the DP tool ran (or so it seems). First time through I had some errors in my input file and I now have THOUSANDS of categories that I do nto want. Don't know what to do. Should I purge everything and just start from the top again? How would I do that?
Thanks
KS
ogsinc
Aug 17 2004, 08:17 PM
Hey love that Avatar! Kenny rules, when he is alive that is...
I think I am going to do just that. I have literally pages of categories. Somehow, the product descriptions got used as category names. Just going to start from scratch.
Thanks
mbsupport
Aug 17 2004, 09:06 PM
You can ask for your products and categories to be removed by filing a trouble ticket for it, but uploading multiple times would not have made extra categories. If a category already exists then it would just use that one and not make more. Go ahead and send your CSV sheet to dpsupport [at] monstercommerce.com for evaulation. Thanks!
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