Hi! How do I get prices to show for related products? All my related products are comeing up with $0.00 as their price. I couldn't find any info in the manual on this.
Sincerely,
Jennifer
Kidability.com
Full Version: No Prices with Related Products
Hello grvtywrks!
Actually, the reason this is happening is that you have your prices that your customers pay in the cost field. The software, when in product view, will take the cost field if there is nothing in the price since it knows something must be there, however, that is the only place this happens.
What you will need to do is move the cost fields into the price fields, and this will resolve the issue. Look at your "fuzzy puzzles, textured shapes" product, and it's related product, for an example of how it does work.
Also, if you encounter issues like this, you can always place a trouble ticket or call in to support at 800-353-6582.
Actually, the reason this is happening is that you have your prices that your customers pay in the cost field. The software, when in product view, will take the cost field if there is nothing in the price since it knows something must be there, however, that is the only place this happens.
What you will need to do is move the cost fields into the price fields, and this will resolve the issue. Look at your "fuzzy puzzles, textured shapes" product, and it's related product, for an example of how it does work.
Also, if you encounter issues like this, you can always place a trouble ticket or call in to support at 800-353-6582.
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