hi,
I sent an email to tech support about it and this is what they had to say:
There are only two options for this. First, you can do it yourself if you get FULL FTP access, and edit the database (If you do this, be extremely cautious, as messing up the database will really mess up your site). The second option is to send it to us (uploads@monstercommerce.com), and we can do it for you, at a $50/hour charge. It will probably take about a half hour.
Sounds good to me.. I shall try it myself and if not... i will get them to do it for me!
Thanks for the help!
rebecca.