Hi, I looked through the help section and I couldn't find anything that would help me. I am trying to find out what all the options mean on the picture below. I think I know what they mean but we had a next day air the other day and the computer charged him $79.00 but in reality it cost $249.00. The boss wasn't happy.
It was a 45 lb box, but it was oversized (which I do not know how to tell ecommerce how to do). The estimated shipping weight and the actual shiopping weight was only off by 2 lbs (heavy).
Any help would be appreciated.