So, Im migrating on Monday. I do have experience on V7, but have only briefly played with the new "return" button - but it looks like it simply returns everything included in the original sale? ...also not sure if it automatically communicates with the gateway and processes a refund?
On V4, all I did for returns was:
1. Add the products back to my inventory
2. Process the correct refund amount in Linkpoint
3. Log the refunded amount in my accounting database
Can anyone on V7 (or Netsol/Monster) please clarify the best way to process a return/refund?
Thanks so much!
PS My returns are fractional - I rarely get returns...which is a blessing