QUOTE(iNAisle @ May 16 2008, 10:11 PM)

I am just wondering how many categories are too much? I am in Cell Phone Accessories business. How should I define the categories? How would you, as a customer, like to see? Any suggestion would be appreciated.
Hey iNAisle.
The question is relative to the number of items and width of your product line. If you consider that Am@zon.com has 11 top level categories and they sell millions of products, that might be a place to start thinking about it.
You might want to check out some of the top ranked sites selling similar product to you and analyze their category structure.
There are a number of best practices though - make it simple for the customer to find what they want!
>Work to reduce the clicks between the home page and the purchase
>Dont use lingo or cryptic text for categories (often called "mystery meat navigation" - because you'll never know what you'll find when you click a link)
>Dont be too vague or too specific (tough one there)
You might also want to do some "focus group" testing...which can be done simply and quickly; often at no cost. Here is an example of what I've done in the past.1. Get some note cards and write some top level category name ideas on them (1 on each card). Duplicate some categories, for example you might have 1 card as "batteries" and 1 card as "Samsung batteries" The idea is to create overlapping categories. (cell phone cases, flip phone cases, phone protection...etc)
2. Next write down products on some cards (30 or 40)...I've even cut out pictures and brief descriptions to paste on these cards
3. Gather a bunch of friends and feed them (martinis help too)
4. Lay out the category cards and have them (individually, in pairs, or as a group) stack the product cards below the category card that they believe would make the most sense
I've been able to hone and develop the nav structure of a number of sites this way. Every time I do this, I learn a ton - and often learn that my original assumptions were wrong. Had I just gone off intuition when setting the category structure, it would have made sense to "me"...but perhaps not to many others.
Good luck with it!