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Ptch3456
Beginning on April 30th, we starting losing over half of our ecommerce stats in Google Analytics - the order ID's are there, but the transaction information is not. This is happening on half of the orders, while the other half have all the information.

We have not changed any settings. Is anyone else experiencing a lack of transaction information in their stats? Mainly the dollar amounts missing?

It should be noted that the "goals" are counting all of the transactions - just not the amounts. So, this is trowing off all of the conversion rates, product info, etc.
macrick
QUOTE(Ptch3456 @ May 6 2008, 07:59 AM) *
Beginning on April 30th, we starting losing over half of our ecommerce stats in Google Analytics - the order ID's are there, but the transaction information is not. This is happening on half of the orders, while the other half have all the information.

We have not changed any settings. Is anyone else experiencing a lack of transaction information in their stats? Mainly the dollar amounts missing?

It should be noted that the "goals" are counting all of the transactions - just not the amounts. So, this is trowing off all of the conversion rates, product info, etc.

Us too, we just have grown use to it, GA eccomerce transactions and monstersmile.gif v4 has never been perfect. Hopefully in 7 things will work right.
Nuriel
Yes we are experiencing the same, we manage the PPC through NetworSolutions, they/ we have noticed it right away, we were told that it is a GOOGLE issue, the google people are aware of the problem (were slow to react) and as of today are working to fix the problem.

Nuriel
steve1855
We have noticed this issue for months and we get the same from Google that they are working to fix the issue.
smckenzie
same here - pretty much the first week of may not all there.
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