Hello, we've been using MC for awhile now but I am just getting into this end of the biz. The boss has inquired about gift certificates. Specifically, their ease of use. She checked into using them when she first set up the site a few years ago, but said they gave the purchaser a giant long number that they then had to somehow give to the recipient of the gift. That person would then have to punch that long number into the system in order to redeem the certificate. She said it seemed like it would cause more problems than it was worth and didn't implement it on the site.
Long story short, does anyone know if this feature has been improved in the past couple of years. Either way, what is the overall opinion of the user-friendliness of the feature?