MonsterSmallBusiness Forums > Really Confused On Merchant Accounts

kingsbodyjewelry

Aug 27 2007, 02:13 AM

Hey guys,
Ok, Im pretty much done with my website except for a few small details, and I talked to the people at my bank about accepting online credit card payments. They told me they do this, and I opened up a merchant account with US Bank to accept my online transactions. The people that I talked to about this told me I would need to recieve the CVV2 code on all my transactions. I was reading something on one of the

sites and it said something about they won't let merchant accounts take the CVV2 code, and that I would have to get a payment gateway that is acceptable. Is this right? I don't have any payment gateway like verisign, authorize.net, or any others, am I supposed to get one of these linked up to my new merchant account? Any help would be great, thanks!
chris

wackyjazz

Aug 27 2007, 02:33 AM

Yes, this is correct. You will need a merchant account through your local bank, etc and a payment gateway. If you have a payment gateway, this will allow you to capture the CVV2 which you need to prevent charge backs. Your payment gateway is then linked to your merchant account. Just FYI, make sure you ship only to the billing address. This also will help with the charge backs.

QUOTE(kingsbodyjewelry @ Aug 27 2007, 05:37 AM)

Hey guys,
Ok, Im pretty much done with my website except for a few small details, and I talked to the people at my bank about accepting online credit card payments. They told me they do this, and I opened up a merchant account with US Bank to accept my online transactions. The people that I talked to about this told me I would need to recieve the CVV2 code on all my transactions. I was reading something on one of the

sites and it said something about they won't let merchant accounts take the CVV2 code, and that I would have to get a payment gateway that is acceptable. Is this right? I don't have any payment gateway like verisign, authorize.net, or any others, am I supposed to get one of these linked up to my new merchant account? Any help would be great, thanks!
chris

kingsbodyjewelry

Aug 27 2007, 10:41 AM

QUOTE(wackyjazz @ Aug 27 2007, 04:57 AM)

Yes, this is correct. You will need a merchant account through your local bank, etc and a payment gateway. If you have a payment gateway, this will allow you to capture the CVV2 which you need to prevent charge backs. Your payment gateway is then linked to your merchant account. Just FYI, make sure you ship only to the billing address. This also will help with the charge backs.

QUOTE(kingsbodyjewelry @ Aug 27 2007, 05:37 AM)

Hey guys,
Ok, Im pretty much done with my website except for a few small details, and I talked to the people at my bank about accepting online credit card payments. They told me they do this, and I opened up a merchant account with US Bank to accept my online transactions. The people that I talked to about this told me I would need to recieve the CVV2 code on all my transactions. I was reading something on one of the

sites and it said something about they won't let merchant accounts take the CVV2 code, and that I would have to get a payment gateway that is acceptable. Is this right? I don't have any payment gateway like verisign, authorize.net, or any others, am I supposed to get one of these linked up to my new merchant account? Any help would be great, thanks!
chris

Hey Wackyjazz,
Thanks for your comments!! Yeah so just to double check, it's ok that I signed up with a merchant account from US Bank right? The only issue is that I need to get a payment gateway to link them up? Sorry if this is redundant, I've already messed up on tons of stuff making this website and want to make sure this is right. Thanks again for your help!
chris

wackyjazz

Aug 27 2007, 10:47 AM

Yes, you will need to sign up for a payment gateway. The payment gateway allows your site to communicate with your merchant account. Tech support helped me set up mine.

QUOTE(kingsbodyjewelry @ Aug 27 2007, 02:05 PM)

QUOTE(wackyjazz @ Aug 27 2007, 04:57 AM)

Yes, this is correct. You will need a merchant account through your local bank, etc and a payment gateway. If you have a payment gateway, this will allow you to capture the CVV2 which you need to prevent charge backs. Your payment gateway is then linked to your merchant account. Just FYI, make sure you ship only to the billing address. This also will help with the charge backs.

QUOTE(kingsbodyjewelry @ Aug 27 2007, 05:37 AM)

Hey guys,
Ok, Im pretty much done with my website except for a few small details, and I talked to the people at my bank about accepting online credit card payments. They told me they do this, and I opened up a merchant account with US Bank to accept my online transactions. The people that I talked to about this told me I would need to recieve the CVV2 code on all my transactions. I was reading something on one of the

sites and it said something about they won't let merchant accounts take the CVV2 code, and that I would have to get a payment gateway that is acceptable. Is this right? I don't have any payment gateway like verisign, authorize.net, or any others, am I supposed to get one of these linked up to my new merchant account? Any help would be great, thanks!
chris

Hey Wackyjazz,
Thanks for your comments!! Yeah so just to double check, it's ok that I signed up with a merchant account from US Bank right? The only issue is that I need to get a payment gateway to link them up? Sorry if this is redundant, I've already messed up on tons of stuff making this website and want to make sure this is right. Thanks again for your help!
chris

MartiniGuy

Aug 27 2007, 12:16 PM

Just want to add a note that only shipping to the billing address will negatively impact conversions...I have many shoppers that prefer to receive their items at a work address and many that purchase gifts. In almost 10 years, I've been lucky enough (knock on wood) to only have 3 chargebacks. Just an FYI.

Also, you need to check the authorization codes--I have linkpoint and I do get approvals with the incorrect or missing CVV.

wackyjazz

Aug 27 2007, 01:30 PM

You mean you support drinking on the job MartiniGuy?

QUOTE(MartiniGuy @ Aug 27 2007, 03:40 PM)

Just want to add a note that only shipping to the billing address will negatively impact conversions...I have many shoppers that prefer to receive their items at a work address and many that purchase gifts. In almost 10 years, I've been lucky enough (knock on wood) to only have 3 chargebacks. Just an FYI.

Also, you need to check the authorization codes--I have linkpoint and I do get approvals with the incorrect or missing CVV.

MartiniGuy

Aug 30 2007, 05:36 PM

QUOTE(wackyjazz @ Aug 27 2007, 02:54 PM)

You mean you support drinking on the job MartiniGuy?

QUOTE(MartiniGuy @ Aug 27 2007, 03:40 PM)

Just want to add a note that only shipping to the billing address will negatively impact conversions...I have many shoppers that prefer to receive their items at a work address and many that purchase gifts. In almost 10 years, I've been lucky enough (knock on wood) to only have 3 chargebacks. Just an FYI.

Also, you need to check the authorization codes--I have linkpoint and I do get approvals with the incorrect or missing CVV.

Drinking on the job is mandatory here--but we have a human resources policy prohibiting anything but martinis!

wackyjazz

Aug 31 2007, 03:14 AM

My avatar loves Cosmos...

I might have to up dated my policies....

QUOTE(MartiniGuy @ Aug 30 2007, 09:00 PM)

QUOTE(wackyjazz @ Aug 27 2007, 02:54 PM)

You mean you support drinking on the job MartiniGuy?

QUOTE(MartiniGuy @ Aug 27 2007, 03:40 PM)

Just want to add a note that only shipping to the billing address will negatively impact conversions...I have many shoppers that prefer to receive their items at a work address and many that purchase gifts. In almost 10 years, I've been lucky enough (knock on wood) to only have 3 chargebacks. Just an FYI.

Also, you need to check the authorization codes--I have linkpoint and I do get approvals with the incorrect or missing CVV.

Drinking on the job is mandatory here--but we have a human resources policy prohibiting anything but martinis!