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MonsterSmallBusiness Forums > MonsterCommerce > Merchant Accounts
papaschoppers
I just got the store completed with Authorize.net and was wondering what this response code meant

Response Code 1 = 3
Response Code 2 = 123

I have printed off the PDF file on the monstersmile.gif KB site and cannot figure out the main codes I need on the site... What are the best to use.

Thanks
BeautynHealth.com
ditto... i have no idea what responce codes are and what they mean and what u do with em if I knew what they meant.... any help is appreciated!
papaschoppers
I still have not found any documents on the web SERP's about this response code by authorize.net on a MonsterCommere Store. I will will call the support team about this code in the morning. Even my guys in support have not seen this message. I have been running monstercommerce stores for almost 4 years all using Authorize.Net this is the first time I have seen this message..
papaschoppers
I found the reason why I am getting this code Authorize.net requires you to a create a Transaction API ID Key. I have posted instructions on my blog http://merchantservicesonline.blogspot.com if anyone needs help doing this...

I am still wondering what custom response messages people use for Authorize.net.

Thx
BeautynHealth.com
Yes, the responce codes tell the customer why their card declined. Each different decline has a different responce code (Cvv doesn't match, for example)....

papaschoppers
I understand that but what I am looking for is a list of what other MC users are putting and do you guys put all the codes in from the document because that is a ton of codes.

Thx
BeautynHealth.com
Yup, I'm looking for the same list... did you find one?
Irongirl
hey guys, okay here are some of my boring responses to auth codes:

response code 2, 27 - "Were sorry, the address you provided does not match the billing address of the cardholder. Please check your address for accuracy and try again."

code 2,6 - "Were sorry, the credit card number is invalid. Please try again."

code 3,7 - "Were sorry, the credit card expiration date is invalid. Please try again."

code 2,2 - "Were sorry, your credit card has been declined. The reason is unknown to us. Maybe you have exceeded your daily limit. Please call 1-888-262-1662 for assistance with your order."


this verbage came from my boss...he said alot of times the customers have exceeded their limit...

yawn - i told you it was boring

Judy
ironcompany.com
papaschoppers
Hello Judy, Thank you that was very helpful.... It maybe boring but as business owners we need to know and understand all this crazy stuff...LOL
jeffbowman - MC Team
Here's a link to Authorize.net's "official" publication describing the various response codes:

http://www.authorize.net/support/AIM_guide.pdf

The actual codes and their explainations start on page 26 of the document.

Take care,

Jeffrey Bowman
MonsterCommerce Quality Assurance Group
baitnhook
Will these work with the new platform?
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