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MonsterSmallBusiness Forums > MonsterCommerce > MC Plug-ins & Add-ons > Urchin Site Statistics
Ptch3456
Oct 9 2005, 10:10 AM
Anyone else not getting any stats in Urchin 6 for Saturday?

Mine is flatlined past 2 a.m.

MonsterCEO
Oct 9 2005, 10:56 AM
I haven't seen that anywhere else yet. Do you have a ticket in?
Steph
adoptshoppeVIP
Oct 9 2005, 11:25 AM
Mine, too.
Ptch3456
Oct 9 2005, 11:38 AM
QUOTE(adoptshoppeVIP @ Oct 9 2005, 08:40 AM)
Mine, too.
[right][snapback]91615[/snapback][/right]

I have placed a support ticket.
MonsterCEO
Oct 9 2005, 12:43 PM
This has to do with how Urchin processes the info.
This happens to MonsterCommerce.com and MonsterMarketplace.com a lot.
Once we can get to Urchin support, they can always "rerun" the script and correct it quickly.

Do not worry, the info will be there once they "rerun" things.

Thanks
Steph
adoptshoppeVIP
Oct 9 2005, 08:55 PM
QUOTE(MonsterCEO @ Oct 9 2005, 09:58 AM)
This has to do with how Urchin processes the info.
This happens to MonsterCommerce.com and MonsterMarketplace.com a lot.
Once we can get to Urchin support, they can always "rerun" the script and correct it quickly.

Do not worry, the info will be there once they "rerun" things.

Thanks
Steph
[right][snapback]91622[/snapback][/right]


And that will be when?
MonsterCEO
Oct 9 2005, 10:34 PM
Urchin support will be available on Monday morning.
We will get it working asap.
Steph
Todd Davis
Oct 9 2005, 11:18 PM
I have had trouble with Urchin off and on ever since Google bought them. I bet they have been adjusting / expanding their infrastructure and this has strained their performance.

I guess it's just my speculation though.
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