marge
Aug 16 2005, 10:50 PM
Hi There,
I can't seem to get a reply from

. Does anyone know if I can use

and be supported as I am based in Australia. (Am only asking as Yahoo in US said no and the Yahoo in Oz is rubbish).
Thanking you!!
Marge
brain - MC Tech Lead
Aug 16 2005, 11:58 PM
Hi Marge!
The MonsterCommerce software will work with the store being based in Australia. We apologize for any inconvenience you may have had getting a hold of us. Sometimes our phone numbers have trouble being reached by international callers, however, we do offer a sales online chat from 8am to 8pm Central Standard time. You can access this from our homepage at www.monstercommerce.com. If you have any further difficulties, please pm me and I'll find a solution for you. Thanks BrianR
marge
Aug 17 2005, 12:26 AM
Thanks very much for your prompt response.
Regards
Marge
sabres00
Aug 17 2005, 12:00 PM
Hi Marge,
Welcome to the MonsterCommerce forum. I'm very sorry you were having difficulty reaching us! We always respond the same business day to requests, but perhaps your request got missed somewhere. I just wanted to let you know that this is certainly not typical of our service level.
Brian's answer is correct that MonsterCommerce does work for Austrailia as well. You can feel free to contact me directly if you have any more questions, or you can continue to post here if you feel more comfortable.
I look forward to working with you!
- Andy
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