I just got off of the phone with Scan Alert and they were trying to get me to upgrade to their daily scan. With this you get the Hacker Safe Seal to post to your site. It is about $100.00 a month or $1000.00 a year to customers. I was wondering if anyone else out there has upgraded and if it made the impact on conversions that they claim that it will.
Thanks in advance
Steve

thats funny

they contacted me a few weeks ago and fist told me i think something around $1400 for the year, and then she said since i was a customer it was only $479 for the year

im simply really confused as to what they do and how hacker safe works, because to my understanding is compliant with all the new standards that scan alert is monitoring for, so if we sign up for hacker safe am i simply paying for a hackersafe seal? and of what value is that to me - is there really an conversion ratio jump like their advertising push.

for us i think that our fist priority would be to get a geotrust SSL and see how that effects our conversion ratings

For PCI Compliance, you will need to have Quarterly Scans. Daily Scans are not necessary. However, there are solid statistics that indicate having the HackerSafe Seal on your site will increase conversions. In all honesty, shaggs, I would go for the SSL Cert first...having your domain name display throughout the entire checkout process is definately worth it!

On these free quarterly scans is a reminder sent to us? Or are they automatically done on your end since we dont control the issues on your servers anyway.

For the first year, all MC Merchants get a free quarterly scan for PCI Compliance ... after the first year, MC Merchants will still get a discount but we are not sure what it be yet...still in the works.

Clint.
On these free quarterly scans is a reminder sent to us? Or are they automatically done on your end since we dont control the issues on your servers anyway.

I have the daily Scan with Scan Alert since last december. I have not noticed any differerence in conversions at all. I have the logo very obvious on our site. We are actually considering not renewing when our contract is up.

I bought into it when all the media was saying Fraud this and credit card scam that and "be careful on-line" etc. I thought it would give some peace of mind.

I have not bothered to pay for the service where only 1/2 of the visitors see the logo and half do not to see if the half that does see the logo buy more, proving to me that it really converts. I don;t think I should have to pay to be proved it works.

Scan alert does offer a service where you can put a "why are you leaving" pop up to ask customers what ever question you wanted. I really wanted to use that service but is not compatable.

Is it worth it????? I don't think it is worth it if you think you will get more conversions, you will not. It is worth it if you want to add a measure of confidence to your customers.