Is anyone else experiening a significant or drop dead decline in sales?
I am receiving calls that orders are not going through. One call in particular stated that an order had been made but it did not even show up in my "VIEW SHOPPING CARTS" bin. They were wondering if their card had been charged.
I was able to simulate an order this morning
Even so, I did not receive any completed orders yesterday nor today. When I check the view shopping carts bin I have an UNUSUALLY LARGE number of abandonned shopping carts. I usually only have 5 a day and yesterday it was more than double that. The only thing that I've done is I added Google Adsense this morning and I've been uploading revised and new HTML pages.
I need help urgently. Turned in a trouble ticket
Full Version: 100% Abandonned Carts
QUOTE(Birdsupplies @ Jul 21 2005, 12:01 PM)
Is anyone else experiening a significant or drop dead decline in sales?
I am receiving calls that orders are not going through. One call in particular stated that an order had been made but it did not even show up in my "VIEW SHOPPING CARTS" bin. They were wondering if their card had been charged.
I was able to simulate an order this morning
Even so, I did not receive any completed orders yesterday nor today. When I check the view shopping carts bin I have an UNUSUALLY LARGE number of abandonned shopping carts. I usually only have 5 a day and yesterday it was more than double that. The only thing that I've done is I added Google Adsense this morning and I've been uploading revised and new HTML pages.
I need help urgently. Turned in a trouble ticket
[right][snapback]84330[/snapback][/right]
I am receiving calls that orders are not going through. One call in particular stated that an order had been made but it did not even show up in my "VIEW SHOPPING CARTS" bin. They were wondering if their card had been charged.
I was able to simulate an order this morning
Even so, I did not receive any completed orders yesterday nor today. When I check the view shopping carts bin I have an UNUSUALLY LARGE number of abandonned shopping carts. I usually only have 5 a day and yesterday it was more than double that. The only thing that I've done is I added Google Adsense this morning and I've been uploading revised and new HTML pages.
I need help urgently. Turned in a trouble ticket
[right][snapback]84330[/snapback][/right]
I seem to be getting orders okay today. Hope you find out what the problem is quickly!!
Orders are coming thru okay here also 
Yesterday, only had 1 abandoned cart. I hope you get the problem resolved quickly.
Yesterday, only had 1 abandoned cart. I hope you get the problem resolved quickly.
Birdsupplies -
I just placed a "test" order on your site and everything looks okay to me. My order went through fine. I did notice that the unsecure message is popping up when going through checkout. I can take a look at your HTML and try to track that down. That may be why people aren't completing checkout.
Andréa
I just placed a "test" order on your site and everything looks okay to me. My order went through fine. I did notice that the unsecure message is popping up when going through checkout. I can take a look at your HTML and try to track that down. That may be why people aren't completing checkout.
Andréa
birdsupplies -
Looks like you have already placed some tickets to Tech support for this issue. I am going to let them handle it from here.
Andréa
Looks like you have already placed some tickets to Tech support for this issue. I am going to let them handle it from here.
Andréa
It's most likely the AdSense ads causing the security warnings. Better to place those on your static html pages instead.
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