on this and have run out of patience... In our Urchin reports, there is a section for "Navigation" to allow us to see what pages the aggregated visitors land on and the other pages they navigate to/through. From this we should be able to see the most popular landing pages and most popular click-through activity on our sites. All this information is standard in weblogs of course.
Urchin is showing me is that they landed on index.asp -> and then clicked through to index.asp -> and then clicked through to index.asp.
(of course urchin for some stupid reason is capped at only showing 3 levels too!) Not a whole lot I can do in terms of optimizing the stickiness of my site and/or correcting any problem areas! So, I'm paying out the nose for marketing and lead generation and I have people coming to the site - and absolutely NO visibility into what they are doing in my store. Does anyone out there get correct navigation reports in Urchin?!