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augie
I'm chaning the DNS information, but I realized that we'll be losing all our email accounts. Are we able to transfer whem over to the monstercommerce servers? Could someone explain how this works to me? We'reusing POP3 if that makes any difference.
adminguy
If you are coming from another provider/host/company then there is no mechanism for us to transfer over your accounts (because we do not have access to your old location). It is very quick and easy to setup accounts via the web administration interface for mail management used with your site though.

If this question is regarding migrating your site from 3.x to 4.0 though, have no worries, we will be migrating all of the mail accounts (usernames, passwords) with the site move, although any old email stored on the server still will not be carried over.

Please let me know if this did not fully answer your question.

duane
QUOTE (augie @ Oct 10 2003, 01:08 PM)
I'm chaning the DNS information, but I realized that we'll be losing all our email accounts. Are we able to transfer whem over to the monstercommerce servers? Could someone explain how this works to me? We'reusing POP3 if that makes any difference.

Exactly how would I get to the menu for adding /administering email for my domain / store?
Thanks
Todd Patterson
Duane,

In the upper right hand corner of the e-mail program (imail) is a drop down box. In this box is an option called "User Administrator", this is where you control the various accounts that you want to set up through the e-mail.

I have left you a few clearer instructions in your other post. Hope that this helps you out. If you still have a problem you can submit a ticket through tech support or I would be happy to walk you through it if you want to shoot me an e-mail: tpatterson@pjenterprises.com

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