I have read and re-read looking for the answer to my question. Maybe I've overlooked it, but I ask fellow friends for help.

1. Background: I have just started building my website. I have only gone through the basic setup, not much else except tweaking some settings that are irrelevant to this question.

2. Scenario: When a user registers with my site they must choose a username, password and input an e-mail address. When they click submit, they are given a confirmation screen and sent back to the main page.

3. Question: Is it possible to set up the software to automatically send an e-mail to those who have registered? (IE. Here is your username/password and other info.)

4. Reason: I would like to be able to send a letter once a person registers that gives them a discount code and other information I might want to tell them about.

5. My temporary website is MODxtreme Electronics.

Thank you ahead of time for help and/or comments.

R/
Mike
(modxv2)

IT is not possible in MC. I have asked this to be logged in the new enhancements but never heard whether it was included.

"Snarl, bite, snap...whine..."

I was hoping no-one would say that, but i pretty much figured. That's pretty interesting for such a program like this. But anyway... do you have any suggestions on how to get this accomplished (going around ).

R/
Mike
(modxv2)

I know this is probably not the answer you wanted, but you can do it manually with DataPort and Access or probably any other database for that matter ...

This is another thing on my list... I've got all the DataPort tables in an access database. I plan to design reports or data access pages (whichever is easier to convert to HTML) based off of the CSV files we can pull from DataPort for each action:

Registration
Mailing List
New Order Confirmation
Shipped Order
Cancelled Order
RMA Authorization
etc.

Then, I can manually send out the emails and include the information and other data I want... Surveys, Welcome emails, Promos, etc.

Once setup, you can pull up the report in access in seconds by querying the for the customer name and I believe you can put it straight into Outlook. PS - Reports are really easy to design - they can be done in a wizard. Obviously, this is a temporary solution and isn't the best way to go but if you can accomplish what you need to until M*nster implements it, it's worth something. There will still be a few issues, but less of them:

- We wont know when a new account is created or someone joins the mailing list. We will have to constantly monitor the number of customers in the admin panel.
- The customer wont receive immediate emails, which may result in more phone calls.

I manually download all the customer (right now the count hovers around 8000) and see who all gave blank in Pricelevels. Then do the mergemail (in MSWord) and send email and assign price levels.
I wish MC have some way of now downloading all the customers sometime i wonder what if the count goes to 50,000.
Customer management is the most underdeveloped and least looked at for enhancements area.
I wish i can make the paradigm shift.

Thank you everyone. It's funny that, Customer Management, is one of the more underdeveloped areas of this software; and yet Customer Management is the number one priority for online businesses. Is that irony or am I just being silly business owner who happens to have a Masters Degree in Business Administration. HA! Oh well, I guess I'll do it the hard way.

Thank you jGirlyGirl1 and ebeadstore for your help. For now I will do what you two have suggested. Thanks for the suggestion.

When I moved from GPL commerce software to software, I wanted an upgrade. And I've gotten an upgrade, but I've lost a few things as well. But I have faith that will stop scaring me and fix some stuff up.

Thanks again,

Mike