 I Have An Emergency And Cannot Get Anyone From Support To Answer The P |
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 Jan 1 2010, 08:27 PM
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#1
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Monster Know It All  Group: Verified Store Member Posts: 121 Joined: 23-December 03 Member No.: 1,012  |
help.
i cannot access the admin panel. all attempts to login are thwarted. firefox reports the following server error -- MCOM41 error '80131500' Site 5053824776 Not Found Contact MonsterCommerce /admin/Includes/AdminAuditLogFunctions.asp, line 104 -- nobody at network solutions answers the phone. 1-800-333-7680 1-888-252-3266 where's the 24 hour emergency support? help. (and yes, i'm angry as hell right now) |
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Jan 1 2010, 08:40 PM
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#2
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 Monster Know It All Group: Verified Store Member Posts: 104 Joined: 5-February 05 From: Chicago, IL Member No.: 3,300 |
We were experiencing this issue as well, and now it is even worse... our site is completely down altogether.
I have two separate phone lines waiting endlessly in the holding queue, no one is answering. Assistance would be greatly appreciated. |
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Jan 2 2010, 01:49 AM
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#3
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Monster Know It All Group: Verified Store Member Posts: 121 Joined: 23-December 03 Member No.: 1,012 |
QUOTE(gbinns @ Jan 1 2010, 07:40 PM)  We were experiencing this issue as well, and now it is even worse... our site is completely down altogether. I have two separate phone lines waiting endlessly in the holding queue, no one is answering. Assistance would be greatly appreciated. still no acknowledgement from NS. am i going to have to wait all weekend (3 days of downtime) just to discover that this problem could have been solved in 2 minutes if anyone from NS was actually at work this weekend? |
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Jan 4 2010, 08:09 AM
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#4
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 Monster Sergeant  Group: Verified Store Member Posts: 502 Joined: 26-March 04 From: Maine Member No.: 1,617 |
Brutal
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